Call ChargesAll calls may be recorded for training, monitoring and quality purposes.

Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls. These rules apply to calls from any type of line including mobile, BT, other fixed line or payphone.

Calls to 0844 numbers cost £0.06 per minute plus your phone company's access charge. See T&Cs


The success of The Lookers Group is dependent on the complete satisfaction of our customers and this continues to be the driving force behind our business today. We genuinely want to hear your feedback, both good and bad, to help us ensure we are able to maintain our high standards and ensure that you want to become one of our “Customers for Life”. A copy of your feedback will be passed directly to the relevant branch so any requests or observations can be addressed promptly.