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Hyundai Motability Northern Ireland

At Charles Hurst Hyundai Dundonald, we pride ourselves in customer experience and service, and with striving to reach these goals to the best we can, we recently appointed a Motability Specialist to our team to ensure that anyone choosing a Hyundai as their next Motability vehicle would get the best service available. Our Motability Specialist Lauren is available to assist you throughout the application process to make it a stress-free affair.

Frequently asked questions

Who can join the scheme?

To be eligible for the scheme, you need to receive one of the following Mobility allowances and have at least one 12 months award length remaining.

  • Higher Rate Mobility component of Disability Living Allowance (DLA)
  • Enhanced Rate Mobility component of Personal Independence Payment (PIP)
  • War Pensioners' Mobility Supplement (WPMS)
  • Armed Forces Independence Payment (AFIP)

I am eligible for the scheme, how do I join?

There are three easy steps to join the scheme

  • Find the right car for you. Choose a vehicle based on cost, typical journeys, and wheelchair adaptability.
  • Speak to a Motability Specialist, who can offer expert help, advice and recommendations
  • The dealership will place the order for you

How can my car be used?

  • The car is used by, or is for the benefit of the disabled person
  • Other named drivers can use the car for routine activities, provided that it is the benefit for the disabled customer
  • Only named drivers who are listed on the Certificate of Motor Insurance can drive the car
  • You must inform Motability UK of any changes which may affect the lease
  • It is important that all drivers have a valid UK Driving Licence

Meet our Motability Specialist Lauren today at Hyundai, Dundonald:

Lauren Hardman

laurenhardman@charleshurstgroup.co.uk

Telephone: 028 9048 4850

Lauren has worked for Charles Hurst for almost three years and in her time has always been in customer facing roles.  Having worked for Hyundai for one year as a Business Executive before taking on the role of the Motability Specialist, Lauren has gained a thorough knowledge on the product as well as having formed a close relationship with the sales team, management and service department and therefore has been able to provide excellent customer service and help to all of her customers to date.  Lauren has attended specialised Motability training and conferences, and is on hand to advise you on which cars may suit your needs.

Lauren is a very approachable young lady, and is extremely passionate about her job in helping others. Having started in Charles Hurst as a receptionist in a busy used car showroom, she quickly envisaged how she wanted to help take a customer on a journey in their choice of deciding which vehicle would be their next purchase, and so she attended the Charles Hurst Business Manager Academy. From this, she was offered a job at Dundonald in the Hyundai and Usedirect showrooms as a Business Executive and it was in this role she realised that helping customers throughout their journey, was something she thoroughly enjoyed.

As a Hyundai Motability Specialist, she is able to give you advice on all of the vehicles in the Hyundai range, she can take you on a test drive as well as helping with general Motability queries. The Hyundai showroom opens 9am – 8pm Monday – Thursday, Fridays 9am-5pm and Saturdays 9am-3pm. Lauren is able to accommodate her customer’s needs by having flexible working nights. To make an appointment with Lauren please contact her on the Hyundai Showroom Landline 02890 484850 or else you can email her directly at laurenhardman@charleshurstgroup.co.uk