Ref: 401

Location Newtownards
Closing date 12/04/2017

Assistant Service Manager

Renault & Nissan, Newtownards

Job Role: To develop the performance of the Service team in delivering an exceptional customer service experience while implementing plans to optimise the full profit potential of the department, working alongside the Service Manager.

Job Responsibilities:

  • Provide guidance and training to each of the Service team to encourage a forward thinking attitude and a Nicer culture which will help them achieve their full potential
  • Maximise customer satisfaction by treating them as an individual and delivering an exceptional service experience
  • Monitor department performance and assist in improving

What we’re looking for:

  • Previous experience as a Service Advisor or Senior Service Advisor is essential
  • A customer focused individual with an uncompromising attitude to delivering customer service and maintain a customer centric culture within the Service team
  • Outstanding interpersonal, organisational and communication skills
  • Innovative individual willing to explore new methods of driving performance
  • Main dealer experience is essential
  • Strong leadership skills with the ability to train, coach and motivate the Service team to develop their full potential
  • A full valid UK Driving Licence

Interested? Please visit www.charleshurstgroup.co.uk/careers to download the application and equalities monitoring forms, and ensure to include the reference number 401 on the cover page. Please email your completed application to chgrecruitment@lookers.co.uk

Closing Date: 12th April 2017