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Ref: 171

Location Belfast
Closing date 20/09/2016

Digital Live Chat Sales Operator

Charles Hurst Marketing, Belfast

A unique opportunity has arisen in digital customer response and service. If you`re motivated by the challenge of achieving great results and providing world class customer service, you could be part of our dynamic Live Chat team, communicating to our customers by the latest in Live Chat technology. This is a very rewarding role in customer service and engagement which will help drive incremental sales growth within a large company and includes a competitive salary and OTE. Full training, hardware and software support will be provided.

Job Responsibilities will include:

  • Operate Live Chat software and act as the first point of contact to the customer inquiring about a vehicle, product or service online.
  • Professionally, accurately and diligently answer product and service-related customer questions regarding their enquiry

Key Skills and Attributes:

Excellent communication and customer liaison skills

First-class grammar and attention to detail

A minimum of English GCSE grade A-C, or equivalent

Strong IT skills and a confident user of MS Office and the internet

A self-starting, enthusiastic attitude and the ability to learn quickly

Why work for Charles Hurst?

As one of the leading organisations in the UK’s motor industry we realise the importance of every individual in our business. As such, we have a range of benefits for our employees including:

A comprehensive training programme that has received national awards in the industry

Annual appraisals to instil confidence and improve personal performance

Monthly prizes as well as the annual Guild of Excellence Awards to reward achievement

Interested? Please visit www.charleshurstgroup.co.uk/careers to download the application and equalities monitoring forms, and ensure to include the reference number ‘171’ on the cover page. Please email your completed application to chgrecruitment@lookers.co.uk

Closing Date: 20th September 2016