Ref: 502

Location Belfast
Closing date 19/05/2017

Motability Specialist

Kia, Belfast

Charles Hurst believes any position with us isn’t just a job, it’s a career. Our mission statement “For You, For Life” extends to our staff, and we want our staff to enjoy a long and prosperous career with us. This is reflected by Charles Hurst winning the 2017 Top Employer award which demonstrates our leading edge employee conditions.

Your Role: You will tailor your approach to the individual customers’ requirements and offer solutions appropriate to their specific circumstances. You’ll keep in regular contact with our Motability customers managing them even once they have moved on to dealing with our service team, thus building and maintain long term relationships. This will help you to create trust through continuity and ensure customer retention which in turn will enable you to achieve monthly objectives on volume, profitability and maintain first class customer satisfaction results.

Your Main Responsibilities:

  • Meeting and exceeding unit targets and the Manufacturers customer satisfaction targets.
  • Providing exceptional customer service throughout the sales process so all customer expectations are met if not exceeded.
  • Naturally building a rapport with customers to identify and anticipate needs, and proactively promoting suitable vehicle features and benefits.
  • Processing all required paperwork in an accurate and timely manner.
  • Developing and maintaining a working knowledge of the motor industry, new models and recent improvements/ news.

Your Skills, Experience and Attributes:


• Strong negotiating and closing skills

• Enthusiasm to exceed monthly sales targets

• Friendly and professional manner

• Smart personal appearance

• Team-player

• A full and valid UK Driving Licence

  • English and Maths GCSE grade A*- C, or equivalent

• Previous Car Sales Experience is preferred


Full Manufacturers training will be provided to the successful candidate

In return, you will receive an industry leading package, which includes a competitive basic salary, an initial annual holiday entitlement of 31 days (including 8 statutory days), life and critical illness cover, pension and the opportunity to earn commission and benefit from a company car after a qualifying period of time.

Interested? Please visit www.charleshurstgroup.co.uk/careers to download the application and equalities monitoring forms, and ensure to include the reference number 502on the cover page. Please email your completed application to chgrecruitment@lookers.co.uk

Closing Date: 19th May 2017