Ref: 404

Working hours Working Hours
Location Factor Parts, Belfast
Salary Salary
Benefits Benefits
Closing date 20/04/2017

Parts Advisor

Factor Parts, Belfast

Job Purpose: Dealing with customers both face to face and on the phone. Supports the manager in achievement of monthly and annual targets and in the delivery of exceptional customer service.

Job Responsibilities:

  • Ensures all customers are dealt with quickly and efficiently and that all orders are processed on same day
  • Manages incoming calls efficiently, quickly and maintains customer satisfaction by the quickness of response
  • Maintain the existing success of the wholesale part opportunities within the area
  • Complies with Health & Safety legislation to ensure safety and well-being of self, colleagues, customer and visitors

Person Specification:

  • Motor Factor experience desirable
  • Familiarity with modern parts lookup systems
  • Strong interpersonal skills – must be confident and articulate with a professional attitude
  • Strong knowledge of the motor industry and parts and has an understanding of automotive systems and functionalities
  • Effective organisational skills as demonstrated by achievement of deadlines, priority setting, maintenance of accurate administrative records
  • Minimum GCSE Maths and English graded A* - C, or equivalent

Interested? Please visit to download the application and equalities monitoring forms, and ensure to include the reference number 404 on the cover page. Please email your completed application to

Closing Date: 20th April 2017

Please note that if you have not heard back within ten days of the closing date, unfortunately on this occasion you have been unsuccessful