Ref: 5385

Location Dunmurry
Closing date 25/04/2016

Parts Controller

Accident Repair Centre, Dunmurry

Your Role:To promote and affect sales of stock, at retail, trade or workshop counters and by telephone.

Your Main Duties:

• Ensures that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day

• Completes all administrative functions in an accurate and timely manner

• Achieves sales by prospecting, acquiring and maintaining accounts and actively promoting Parts and associated promotions to potential customers

• Answers customers’ questions regarding technical problems, warranties and repairs in a manner that is easily understood and avoids excessive use of technical jargon

• Communicates and logs any discrepancies of stock with the Parts Manager

• Actively supports company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information

What we’re looking for:


  • Previous experience in a similar role is essential
  • Excellent sales skills in both customer facing, telephone, and email formats
  • Minimum of Math and English GCSE grades A* - C or equivalent
  • Collaborates with colleagues to support the achievement of increased profit and sales.
  • Committed to achieving excellent customer service
  • Positive friendly and professional manner, demonstrates integrity, discretion and objectivity
  • Must have experience of working in a similar role
  • A good technical understanding of motor vehicles
  • A full and valid UK driving license


The successful candidate will receive ongoing franchise and manufacturer training

To apply please download your application and equalities monitoring forms from www.charleshurstgroup.co.uk/careers ensuring to include the reference number 5385 on the cover page. Please email your completed application: recruitment@charleshurstgroup.co.uk

Closing Date: Monday 25th April 2016