Ref: 5385

Location Dunmurry
Closing date 25/04/2016

Parts Controller

Accident Repair Centre, Dunmurry

Your Role:To promote and affect sales of stock, at retail, trade or workshop counters and by telephone.

Your Main Duties:

• Ensures that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day

• Completes all administrative functions in an accurate and timely manner

• Achieves sales by prospecting, acquiring and maintaining accounts and actively promoting Parts and associated promotions to potential customers

• Answers customers’ questions regarding technical problems, warranties and repairs in a manner that is easily understood and avoids excessive use of technical jargon

• Communicates and logs any discrepancies of stock with the Parts Manager

• Actively supports company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information

What we’re looking for:

  • Previous experience in a similar role is essential
  • Excellent sales skills in both customer facing, telephone, and email formats
  • Minimum of Math and English GCSE grades A* - C or equivalent
  • Collaborates with colleagues to support the achievement of increased profit and sales.
  • Committed to achieving excellent customer service
  • Positive friendly and professional manner, demonstrates integrity, discretion and objectivity
  • Must have experience of working in a similar role
  • A good technical understanding of motor vehicles
  • A full and valid UK driving license

The successful candidate will receive ongoing franchise and manufacturer training

To apply please download your application and equalities monitoring forms from ensuring to include the reference number 5385 on the cover page. Please email your completed application:

Closing Date: Monday 25th April 2016