Call ChargesAll calls may be recorded for training, monitoring and quality purposes.

Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls. These rules apply to calls from any type of line including mobile, BT, other fixed line or payphone.

Calls to 0844 numbers cost £0.06 per minute plus your phone company's access charge. See T&Cs

Ref: 5401

Location Belfast
Closing date 29/04/2016


Head Office, Belfast

As the leading automotive trader in Northern Ireland, the Charles Hurst Group boasts a prestigious reputation, but our motivated and satisfied workforce that lies at the heart of our success

Your Role: To manage all reception enquiries and transfer calls to the relevant departments.

The successful candidate for this role will be required to work on a part-time basis from 10.00am to 2.00pm Tuesday and Thursday and be flexible to cover holidays etc.

Your main duties:

  • Managing customer calls and enquiries professionally, effectively and ensuring they are referred to the most suitable individual
  • Building a rapport with customers while identifying what assistance or information they require
  • Ensuing confidentiality is maintained in line with company policy and legal requirements
  • Liaising with suppliers and head office
  • Building strong and effective relationships with department managers and staff

What we’re looking for:

  • Smart and professional appearance
  • Minimum of GCSE (or equivalent) Math and English grades A*- C
  • Self-confident; positive and proactive approach to work
  • Self-motivated and can work independently
  • Flexibility and works well in a Team
  • Computer literate including Microsoft Office, specifically Word and Excel
  • Discrete with sensitive information

Excellent communication skills both written and verbal

Organised; can maintain composure while juggling numerous tasks

Prior experience working on a switchboard would be advantageous

To apply please download your application and equalities monitoring forms from ensuring to include the reference number 5401 on the cover page. Please email your completed application:

Closing Date: 29th April 2016