Ref: 510

Location Belfast
Closing date 05/06/2017

Service Advisor

Peugeot Belfast

Job Role: An opportunity has opened up for a driven and customer focused individual to join our team at Peugeot Belfast. The successful candidates will provide a first class customer experience as well as implementing our core values.

Your Responsibilities:

  • Handle calls which meet both the minimum contact rates and evaluation standards
  • Ensure customer and vehicle details are updated accurately and new appointments and bookings inputted both efficiently and timely
  • Lost calls kept to a minimum
  • Present a positive image of the company, products and services offered at all times
  • Provide a friendly, professional and pro-active approach to calls ascertaining customer needs and supplying solutions
  • Identify opportunities to upsell products and services
  • To keep up to date with all service promotions and ensure that these are presented to the customer both clearly and accurately​

What we’re looking for:

  • Full and valid UK driving licence
  • Friendly, professional manner 
  • The ability to work on your own initiative with minimal supervision but also able to work successfully as part of a team
  • Prior experience working in the motor trade and/or  customer service would be advantageous
  • Maths and English GCSE’s


  • Excellent verbal and written communication skills
  • Organised and systematic approach to work
  • Able to work under pressure
  • Flexible approach and ability to work weekends.  
  • Strong objection handling skills​

Interested? Please visit www.charleshurstgroup.co.uk/careers to download the application and equalities monitoring forms, and ensure to include the reference number 510 on the cover page.

Please email your completed application to chgrecruitment@lookers.co.uk

Closing Date: 5th June 2017