Ref: 557

Location Belfast
Closing date 04/02/2017

Service Advisor

Renault Belfast

Job Role: An opportunity has opened up for a driven and customer focused individual to join our team at Renault Belfast. The successful candidates will provide a first class customer experience as well as implementing our core values.

Your Responsibilities:

Handle calls which meet both the minimum contact rates and evaluation standards

Ensure customer and vehicle details are updated accurately and new appointments and bookings inputted both efficiently and timely

Lost calls kept to a minimum

Present a positive image of the company, products and services offered at all times

Provide a friendly, professional and pro-active approach to calls ascertaining customer needs and supplying solutions

Identify opportunities to upsell products and services

To keep up to date with all service promotions and ensure that these are presented to the customer both clearly and accurately

What we’re looking for:

  • Full and valid UK driving licence
  • Friendly, professional manner
  • The ability to work on your own initiative with minimal supervision but also able to work successfully as part of a team
  • Prior experience working in the motor trade and/or customer service would be advantageous
  • Maths and English GCSE’s
  • Excellent verbal and written communication skills
  • Organised and systematic approach to work
  • Able to work under pressure
  • Flexible approach and ability to work weekends.

Strong objection handling skills

Interested? Please visit to download the application and equalities monitoring forms, and ensure to include the reference number 557 on the cover page.

Please email your completed application to

Closing Date: Saturday 4th February 2017