Call ChargesAll calls may be recorded for training, monitoring and quality purposes.

Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls. These rules apply to calls from any type of line including mobile, BT, other fixed line or payphone.

Calls to 0844 numbers cost £0.06 per minute plus your phone company's access charge. See T&Cs

Ref: 5374

Location Belfast
Closing date 21/04/2016

Showroom Host

Various Locations Full-Time & Part-Time

Job Role: As the first point-of-contact for customers, the Showroom Host is a key player within the retail unit helping to facilitate a friendly, professional and seamless customer experience. With a high level of attention to detail, you’ll also be a strong communicator who can quickly and accurately manage a variety of customer enquiries and issues.

The core hours of this work for this post will be from 8.00am to 5.00pm Monday to Friday and from 10.00am to 1.00pm Saturday with thirty minutes unpaid lunch break each day.

Job Responsibilities:

  • Manages customer calls and enquiries professionally, effectively and ensures they are referred to the most suitable individual
  • Handles a high volume of telephone calls with a professional attitude
  • Assists with general duties in the showroom
  • Contributes to a positive working and team environment
  • Operates a busy switchboard efficiently and in a timely manner

Key Attributes and Skills:

  • A polite and helpful manner
  • Immaculately well-presented
  • Confidence to deal with complaints and issues
  • Discrete with sensitive information
  • Has initiative and can self-manage
  • Computer literate inc. Office suite
  • Methodical and organised
  • Excellent interpersonal skills
  • Full and valid Irish or UK Driving Licence
  • Previous experience in a similar role and advantage

Professional telephone manner

Interested? Please visit to download the application and equalities monitoring forms, and ensure to include the reference number 5374 on the cover page. Please email your completed application to

Closing Date: 21 April 2016

Please note that if you have not heard back within ten days of the closing date, unfortunately on this occasion you have been unsuccessful.