Ref: 5374

Working hours Working Hours
Location Belfast
Salary Salary
Benefits Benefits
Closing date 01/07/2016

Showroom Host

Various Locations Full-Time & Part-Time

Job Role: As the first point-of-contact for customers, the Showroom Host is a key player within the retail unit helping to facilitate a friendly, professional and seamless customer experience. With a high level of attention to detail, you’ll also be a strong communicator who can quickly and accurately manage a variety of customer enquiries and issues.

The core hours of this work for this post will be from 8.00am to 6.00pm Monday to Thursday, 8.00am to 5.00pm Friday and from 10.00am to 3.00pm Saturday with thirty minutes unpaid lunch break each day.

Job Responsibilities:

  • Manages customer calls and enquiries professionally, effectively and ensures they are referred to the most suitable individual
  • Handles a high volume of telephone calls with a professional attitude
  • Assists with general duties in the showroom
  • Contributes to a positive working and team environment
  • Operates a busy switchboard efficiently and in a timely manner

Key Attributes and Skills:

  • A polite and helpful manner
  • Immaculately well-presented
  • Confidence to deal with complaints and issues
  • Discrete with sensitive information
  • Has initiative and can self-manage
  • Computer literate inc. Office suite
  • Methodical and organised
  • Excellent interpersonal skills
  • Previous experience in a similar role an advantage

Professional telephone manner

Interested? Please visit to download the application and equalities monitoring forms, and ensure to include the reference number 5374 on the cover page. Please email your completed application to

Closing Date: 17th June 2016

Please note that if you have not heard back within ten days of the closing date, unfortunately on this occasion you have been unsuccessful.