Ref: 305

Working hours Working Hours
Location Belfast
Salary Salary
Benefits Benefits
Closing date 29/03/2017

Warranty Administrator

Charles Hurst, Belfast

Job Purpose: To manage warranty administration within the service department and process warranty claims to manufacturer standards. Manufacturer training will be given.

Responsibilities include:

  • Examining completed warranty repair orders
  • Preparing claim forms and supporting material
  • Ensuring maximum return from the manufacturer for all warranty work including the issue of credit notes and associated paperwork
  • Input of manufacturer’s warranty payments
  • Managing all aspects of the computer system within area of responsibility
  • Working in a manner which generates an excellent level of customer satisfaction
  • Return of warranty parts to manufacturer
  • Reconciliation of warranty schedule

Key Abilities and Skills Required:

  • Ability to work well under pressure, handle conflicting demands, identify priorities and schedule work appropriately
  • A friendly but professional manner and will demonstrate integrity, discretion and objectivity
  • A minimum of Maths and English GCSEs, grade A-C
  • Can demonstrate the ability to meet deadlines without compromising on the quality of work.
  • Excellent interpersonal skills to develop and maintain working relationships with colleagues, the client base and the manufacturers
  • As you will be working closely with the Service Team and the relevant manufacturers, technical knowledge would be an advantage.

Previous experience as a Warranty Administrator preferred but not essential

Interested? Please visit www.charleshurstgroup.co.uk/careers to download the application and equalities monitoring forms, and ensure to include the reference number 305on the cover page.

Please email your completed application to chgrecruitment@lookers.co.uk

Closing Date: 29th March 2017