Ref: 305

Working hours Working Hours
Location Belfast
Salary Salary
Benefits Benefits
Closing date 29/03/2017

Warranty Administrator

Charles Hurst, Belfast

Job Purpose: To manage warranty administration within the service department and process warranty claims to manufacturer standards. Manufacturer training will be given.

Responsibilities include:

  • Examining completed warranty repair orders
  • Preparing claim forms and supporting material
  • Ensuring maximum return from the manufacturer for all warranty work including the issue of credit notes and associated paperwork
  • Input of manufacturer’s warranty payments
  • Managing all aspects of the computer system within area of responsibility
  • Working in a manner which generates an excellent level of customer satisfaction
  • Return of warranty parts to manufacturer
  • Reconciliation of warranty schedule

Key Abilities and Skills Required:

  • Ability to work well under pressure, handle conflicting demands, identify priorities and schedule work appropriately
  • A friendly but professional manner and will demonstrate integrity, discretion and objectivity
  • A minimum of Maths and English GCSEs, grade A-C
  • Can demonstrate the ability to meet deadlines without compromising on the quality of work.
  • Excellent interpersonal skills to develop and maintain working relationships with colleagues, the client base and the manufacturers
  • As you will be working closely with the Service Team and the relevant manufacturers, technical knowledge would be an advantage.

Previous experience as a Warranty Administrator preferred but not essential

Interested? Please visit to download the application and equalities monitoring forms, and ensure to include the reference number 305on the cover page.

Please email your completed application to

Closing Date: 29th March 2017