Ref: 714

Working hours Working Hours
Location Belfast
Salary Salary
Benefits Benefits
Closing date 07/08/2017

Workshop Controller

Land Rover Belfast

Exciting times require exciting people and with a new multi – million pound Land Rover showroom due to open in early 2018, Charles Hurst are understandably very excited about adding new talent to our existing first class team in our Land Rover Service Department.

Your Role:

As Workshop Controller with Charles Hurst Land Rover, you will manage the workshop efficiently and provide guidance to the team of technicians to ensure customer satisfaction measures & workshop targets are met.

Responsibilities include:

  • Responsible for driving workshop productivity and profitability
  • Supervising and motivating our team of Service Technicians and proactively reviewing daily workload to seek opportunities that will help drive performance.
  • Maintaining high levels of customer satisfaction by implementing quality checks, resolving any issues, and re-assuring customers by providing all necessary information and advice.
  • Supervises the daily time keeping of technicians and manages authorised absence to ensure a consistent level of attendance
  • Maintaining relationships with vehicle manufacturer and providing technical information for Technicians during repair operations
  • Complying with Health & Safety regulations and ensuring high standards of housekeeping and security are achieved and maintained within the workshop and surrounding areas

What we’re looking for:

  • Fully trained technician
  • Prior workshop experience essential
  • Ability to work calmly under pressure
  • Well-developed management and leadership skills
  • A full and valid UK driving licence
  • The ability to exceed targets and deadlines is a must.
  • A working knowledge of automotive technology, warranty systems and the franchise would be beneficial
  • Previous experience in a similar role
  • Computer literate including Microsoft Office

In return, you will receive an industry leading package, which includes a highly competitive basic salary, an initial annual holiday entitlement of 31 days (including 8 statutory days), life and critical illness cover, pension and the opportunity to earn commission and benefit from a company car after a qualifying period of time.

Interested? Please visit www.charleshurstgroup.co.uk/careers to download the application and equalities monitoring forms, and ensure to include the reference number 714 on the cover page. Please email your completed application to chgrecruitment@lookers.co.uk

Closing Date: 7th August 2017

Please note, if you do not receive a response within 10 days from the closing date, unfortunately on this occasion you have been unsuccessful.