Call ChargesAll calls may be recorded for training, monitoring and quality purposes.

Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls. These rules apply to calls from any type of line including mobile, BT, other fixed line or payphone.

Calls to 0844 numbers cost £0.06 per minute plus your phone company's access charge. See T&Cs

Charles Hurst Lifeline

Complimentary Breakdown and Accident Assistance

Lifeline is a complimentary service provided to our customers, in order to offer support when you need it most. 'For you, for life' means that we are constantly striving to deliver you the best experience available at all times. In doing so, we have been able to use our extensive resources and partnerships with each brand we represent. Our promise to you, as our valued Charles Hurst customer, is to get you to a place of safety* at any time, whether in the event of an accident, breakdown or you just need help.

Our commitment: - Where applicable, we will contact on your behalf the recovery service which represents your brand. In the event of an accident our dedicated team will support you throughout, ensuring you remain mobile whilst our Charles Hurst approved repair centres get your vehicle back on the road as quickly as possible.

Where no assistance policy is in place, Lifeline will recover you to a place of safety. ** Applicable within UK Mainland & NI ** Cost may be associated with recovery where no agreement is in place.

As a Charles Hurst customer, if you're involved in an accident, have a breakdown, or just need help, call Charles Hurst 24/7 complementary Lifeline and we'll get you back on the road.


Whether it's a small bump or a serious collision, we're your first call to offer you assistance when you need it most. We will make sure you can get home, then get you back on the road as soon as possible.


If you're on the road and suffer a breakdown, ring our Lifeline and we'll use our access to both Franchise and any personal roadside assistance policies you may have, to arrange assistance and either get you moving again or get your and your car to safety.

Or just need help?

In the unlikely event that a mystery warning light appears on your dashboard, our Lifeline team has access to all of our Aftersales Experience centres across the Lookers family, representing each of our brands. Call us and we'll help provide the support you need to get on with your busy day.