Frequently Asked Questions

At Charles Hurst Peugeot we understand if you are new to electric there are many questions surrounding the ownership so we have listed below our frequently asked questions for your ease. If you have a question that you can't find the answer to, simply click below to enquire!

1. Which vehicles in your range are electrified?

Peugeot have made a strong commitment to electrify every model in our range by 2023! We do not have any stand-alone electric vehicles: with Peugeot, you choose your model, then your powertrain. So all our cars and vans will have powertrain choices from petrol, diesel, and 100% electric or plug in hybrid. This means you never have to compromise your size or style of vehicle to get a zero-emission capable vehicle.

So far we have announced the launches of several vehicles available for customer deliveries in early 2020. These are: full electric e-208, e-2008 SUV and plug in hybrid 3008 SUV, 508 & 508 SW.

We also already sell a fully electric van: Partner Electric.

2. What if electric isn’t right for me?

Our strategy is to offer customer choice: it’s all about what is the right vehicle solution depending on an individual driver's needs and usage cycle. So we offer a choice of petrol, diesel and electrified option on the same car. This means that you don’t have to compromise on the size or style of vehicle you want in order to be more environmentally focused, and can select the powertrain which works best for you.

While we are committed to bringing electric vehicles to the mainstream, we continue to invest in research and development of all different types of fuel sources, so we can be sure to always have the best solutions available to meet our customers' needs.

3. What's the cost of charging an electric vehicle?

This is fully dependent on where you charge and the cost of your electricity. Some public chargepoints are completely free, others have variable charges. Most customers install a chargepoint at their home.

Electricity is priced by kWh (kilowatt hour) - so for a full battery charge you multiply the price per kWh by the capacity of the battery (in the same way today you would multiply the price per gallon, by the fuel tank capacity. 

Average UK electricity cost (according to google) is 12.5p per kWh
Our new electric vehicles have a 50kW battery
So a full charge would cost 12.5p x 50 = £6.25. 
If you then drive the expected WLTP range of 217 miles, this equates to 2.8p per mile.

Many energy companies are now offering ‘electric vehicle tariffs’ where charging at certain times is cheaper. We make this easy for you to manage – from either the vehicle or your MYPEUGEOT app, you can programme the vehicle to start charging at a time convenient to you.  So plug in when you get home, but tell the car to not start drawing power until your off-peak rate kicks in!

4. How can I get a chargepoint?

Our charging partner is Pod Point, so they can assist with installing a chargepoint at your home.  They are fully approved under the government Homecharge scheme, so if you have off street parking, you can usually benefit from grant funding of £500 towards the cost of this. For more details, visit: https://pod-point.com/products/homecharge

5. What if I don’t have a driveway or garage? How can I charge my vehicle?

If you do not have off street parking at your property then you cannot currently benefit from the government's Homecharge grant scheme, but there are still ways to charge your vehicle.

Workplace: the government also offers grants to workplaces installing charging points, so see if your company is interested in this. Our charging partner is Pod Point, so they can assist with your workplace needs, and can advise on the government workplace grant funding.  Find more information here: https://pod-point.com/solutions/business/workplace-charging

Public: there is a vast network of publically available chargepoints across the country – and many of them are completely free to use. You can see details of all chargepoints available, and find out what’s in your area here: www.zap-map.com

6. What if something goes wrong? Aren’t batteries expensive to replace?

We understand that customers are worried about the costs of batteries – so that’s why we provide an exceptionally long traction battery warranty!  For the first 8 years or 100,000 miles your battery will be covered by a manufacturer’s warranty, subject to our standard T&Cs, such as having your vehicle serviced at the right time. The warranty stays with the vehicle – so is fully transferable to a new owner, therefore also helping with the resale value and confidence a second owner can have in the vehicle.

The costs of batteries has also decreased very significantly over the past 8 years, and will continue to do so.  This is partly due to reducing costs of raw materials as electric vehicles become more popular and volume increases, but also because ‘second life’ uses of batteries mean they don’t just need to be recycled (at cost to the manufacturer) but can be repurposed for uses such energy storage.

7. Does battery performance degrade with age?

Some battery degradation is expected, however this is minimal. From a warranty perspective, we cover the vehicle to 70% of its original capacity over 8 years. This is significantly better that the UK government Plug In Grant requirement of 70% over 5 years, so shows clear confidence in our battery performance and longevity. Battery reconditioning is also an evolving area, where faulty cells can be replaced rather than a battery being scrapped. 

8. Can I rent a battery?

No – PEUGEOT do not offer battery rental. The battery is included in the price of the vehicle, but you can have the full confidence of an 8 year, 100,000 miles warranty.

9. Can EVs tow?

No, our electric vehicles cannot tow.

10. The cost of an EV versus a conventional vehicle

Electric vehicles are more expensive to buy initially, however the running costs are much lower, and there are tax benefits and other incentives - so for many usage cycles this balances out over the period of ownership of the vehicle. We therefore encourage all customers to assess the Total Cost of Ownership of vehicles, rather than initial purchase price.

11. What plugs do you use?

Our new generation electric vehicles are equipped with CCS (Combined Charging System) sockets, so they can be charged from a standard Type 2 chargepoint, a domestic plug socket, or a public rapid charger. 

Our plug-in hybrids have Type 2 sockets – as they don’t need to be rapid charged.

Our older electric vehicles, including Peugeot Partner have Type 1 & CHAdeMO connectors.

12. Why different cars have different plugs?

Different continents have different charging standards, and many of the first EVs brought into the UK came from Asia and adopted the Japanese standards, known as Type 1 and CHAdeMO. There are gradually being phased out in Europe, as most manufacturers selling cars here now adopt the European standard sockets called Type 2 and CCS. 

As domestic plugs differ between countries, the domestic charging cables sold as accessories are different depending on the country.

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