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3 issues (faults) were not resolved and as yet I am still awaiting further advice on rectification. Not heard back further, from dealership on these issues as yet.

Good cars all round

Basingstoke Audi as always were professional, courteous and friendly. I made use of their hospitality area upstairs whilst I waited and was given plenty of hot drinks. Sarah, service advisor was especially helpful throughout, as were Mark and Alfie, the technicians who worked on my car, giving full explanations of the work carried out. A very positive experience, thank you

I dealt with Gethin Williams and from start to finish kept myself up to date with progressions of the deals and overall very nice to speak to. I’m very happy with the vehicle too

When Bluebell BMW Crewe advertised a car that I was interested in, I decided at short notice to make an enquiry. Whilst this was my 8th BMW car, it was my first from Bluebell. I contacted Bluebell on Wednesday, completed the transaction remotely (including agreeing a good price for my part-exchange), before collecting my new car on Saturday, so only 3 days from start to finish. Greg (Bailey) was exceptional throughout, keeping me regularly informed of progress and doing everything that he said he would, promptly and efficiently . After a busy 3 days (including getting the old finance settled and new finance in place), the handover was a relaxed, cathartic experience (the most relaxed that I have experienced whilst buying around 40 cars in total). The car was prepared to the highest standards, so high-praise to the valeting team too.

Resume the valet service

Absolutely fantastic customer service, a special thankyou to Christie for looking after us.

Top service!

Always a great service no issue at all

I cannot recommend this dealership enough, the staff were outstanding. Everyone was so very helpful which was lovely compared to an experience at Fords of Winsford.