Welcome to our new website, we hope you like it. If you prefer, you can view our existing website
If you prefer, return to our existing website
We understand that there is a lot of uncertainty in the current situation. Although our showrooms are closed, we're still here to help you and have compiled a list of FAQs to hopefully answer any questions you might have regarding your vehicle and the Motability Scheme.
You can find the FAQs here, if your questions aren't answered please reach out to us directly.
Why Choose Charles Hurst?
We have made a number of enhancements within our showrooms to ensure our customers have the most enjoyable experience when purchasing their new car.
We allow all Guide Dogs into our showroom
We support the JAM Card Initiative to allow people with a learning difficulty, autism or communication barrier to tell others they need Just A Minute.
We have designated quiet areas within each of our Motability Showrooms. Every Wednesday between 7pm-8pm, our Motability Showrooms will have a quiet hour where we will dim the lights and ensure there is no music or loud tannoys.
We have tools available, such as Magnifying Glasses and Arthritis Pens to assist if necessary.
When your Motability vehicle is due its annual service you can simply request a service online by clicking here.
Through our partnership with Autism NI, Charles Hurst is actively trying to adapt our services and showrooms to accommodate your specific needs, including supporting our customers with Autism and their families. We now have sensory toys, tents, and noise cancelling headphones in all of our showrooms to make all of our customers and their children feel at ease and as comfortable as possible.
The JAM Card was created to allow people with learning difficulties and communication barriers to ask for 'Just A Minute' of patience when in customer service situations. Charles Hurst Group are proud to be a JAM Card Friendly company.
Prices subject to change without notice and availability. All models on the Motability Scheme include optional metallic paint at no extra cost. Models featured may include options at an additional cost. The Motability Scheme is administered by Motability Operations Limited (Registered Company No. 1373876), City Gate House, 22 Southwark Bridge Road, London SE1 9HB. The facilities offered are for the hire (bailment) of goods. You will not own the vehicle. Agreement subject to acceptance and age restrictions may apply. The agreement can be terminated early with the consent of Motability Operations Limited and administrative charges may be applicable. Mileage allowance of 20,000 miles per annum over three- or five-year terms. To qualify you must be in receipt of one of, the Higher Rate Mobility Component of Disability Living Allowance (DLA), the Enhanced Rate of the Mobility Component of Personal Independence Payment (PIP), the War Pensioners’ Mobility Supplement (WPMS) or the Armed Forces Independence Payment (AFIP), which will be taken in lieu of the four weekly rental. Attendance Allowance is a non-qualifying allowance. Terms and conditions apply and are available on request.
