The Jaguar Approved Customer Service

Our commitment to every Approved Used Jaguar

Being behind the wheel of a Jaguar is a highly personal experience and one that we want you to make the most of from day one. The Jaguar Approved Programme has been designed to ensure that you receive the same level of quality, service and customer satisfaction that you would when buying a new vehicle.

Our ten-point Customer Promise gives you the reassurance that your Jaguar is in the best possible condition before you are handed the keys, so ensuring peace of mind comes as standard.

When you buy an Approved Jaguar from Charles Hurst Jaguar, our customer promise is in place to give you the reassurance that your car is authenticated and rejuvenated to deliver the most exhilarating drive possible with full peace of mind.

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EVERY APPROVED JAGUAR INCLUDES:

  • A 12 month Jaguar Approved warranty

  • 12 months of 24/7 roadside assistance, exactly as a new Jaguar would receive as standard

  • Rigorous testing: a Multi-Point Inspection that covers 165 mechanical, electrical and safety checks

  • Reconditioned by Jaguar Trained Technicians using the latest Jaguar technology and Genuine Jaguar parts

  • A certified mile/km check, plus we make sure the service history is fully up-to-date

  • A road test by one of our Jaguar Trained Technicians

  • A professional, expert trade-in service

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