Customer Support

At Charles Hurst, we’re committed to providing clear, accessible customer support for every visitor, including tailored assistance for vulnerable customers who may need extra help understanding information or managing their finances. We also actively encourage feedback and complaints to help us continually improve our services and deliver the best possible experience online and in our dealerships.

Additional Support

We want to make sure you are treated with care so it would be helpful if you tell us about any extra support you may need. This could be about how we explain things to you, or something that affects how you manage your money. It might be that somebody else helps you with your decisions.

If you call us or visit one of our sites, please let us know if there is anything you need some additional help and support with.

content image
content image

Feedback and Complaints

We want every experience with us to be a positive one. If you feel something could have gone better, or if you have suggestions on how we can improve, your feedback is invaluable. It helps us enhance our services—for you and all our customers. Visit our dedicated feedback and complaints page to find out more.

Car Finance

Charles Hurst is one of the leading car dealership groups in the UK. We offer industry leading customer service when financing a car. Whether you wish to buy a new or used car, we can provide competitive finance packages tailored to you. Find out more about the finance options we offer on our dedicated Finance section.

content image
content image

Car Buying Tips

Buying a new or used car can be a tricky minefield to navigate if you're not aware of what you should be looking out for. Explore our articles, tips and guides on buying a new or used car.

Car Buying Tips

Electric Cars

Thinking of making the move to electric? You've probably got a lot of questions. We've got some answers!

Electric Vehicle Experience
Electric Car FAQ

Motability

Find out more about the Motability Scheme, available at Charles Hurst.

Motability

I have an account

I don't have an account

You need an account before you can save searches. It takes less than a minute to register.

Register Now
I have an account

I don't have an account

You need an account before you can save vehicles. It takes less than a minute to register.

Register Now

Don't worry!

We're taking you to our partner site, everything is fine.

OK, got it

You saved a vehicle

You opted to save a vehicle to your account. We will keep you up to date if anything changes to the status of the vehicles.

You can find your saved vehicles here:

Saved vehicle icon
Got it
Monthly Vehicle Variant Save
(View full finance example)

Example monthly payment

Advance payment Vehicle Variant Save

This vehicle has been reserved
This vehicle is now sold
This vehicle is no longer available

This vehicle has been reserved
This vehicle is now sold
This vehicle is no longer available

We have available variants

Advance payment

PM

Example monthly payment

Available from   or  /month (Rep)

0

Used s

0

New s

( )