What is Charles Hurst DriveAssist
DriveAssist is a complimentary service that provides accident aftercare to those who have been involved in a non-fault accident. We understand how stressful and inconvenient it can be, which is why we offer a range of benefits to help you get back on the road as quickly and safely as possible.
Benefits of DriveAssist
Replacement vehicle
Drive away in a model of comparable quality while yours is being repaired.
Manufacturer approved
Genuine manufacturer parts ensure your car is repaired to its original standard.
Accident assistance
We’ll work with the third party insurer on your behalf saving you the hassle.
UK mainland recovery
If your car’s not roadworthy we’ll recover it to your local Charles Hurst bodyshop*.
Who can use DriveAssist?
DriveAssist is available to everyone, so even if you’re not a Charles Hurst car customer – you can still access the DriveAssist Accident Aftercare Service.
How does it work?
If you've been in a non-fault accident, you should contact DriveAssist to discuss your claim on 03332 075 799.
If your claim is accepted, you will be contacted to schedule your vehicle repairs and arrange a replacement vehicle.
The team of Charles Hurst skilled technicians will carry out any repairs and arrange the collection of your vehicle from the bodyshop once complete.
All your repairs and additional replacement vehicle hire costs will be charged to the third-party insurer.