Aftersales Jobs

Are you passionate about customer service and the automotive industry? Our Aftersales team is a vital part of Charles Hurst's success, providing exceptional support and service that keeps our customers safely on the road long after they leave the showroom. We offer a wide range of automotive service jobs, from technical experts to customer support roles. Explore our current aftersales vacancies and start your application today.

Why Pursue an Aftersales Career with Charles Hurst?

At Charles Hurst, we are committed to our people. As a leading UK automotive group, we provide an inclusive and flexible workplace where you can build a rewarding career. Joining our aftersales team means becoming part of a community dedicated to excellence. We invest in your growth through outstanding training programmes, including prestigious manufacturer-accredited schemes, helping you to advance in your chosen field.

A Benefits Package Designed for You

We believe in rewarding our team for their hard work and dedication. As a Charles Hurst employee, you will have access to a comprehensive benefits package that supports your personal and professional life.

Core Benefits:

  • Competitive salaries with structured pay scales and progression as you grow within the business
  • Generous annual leave that increases with your length of service
  • Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
  • Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing:

  • Eyecare vouchers to help cover vision care needs
  • Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
  • Dental insurance for everyday dental care and unexpected treatments
  • Critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing:

  • MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
  • Will writing services to help plan for the future
  • Flexible life assurance options and partner life assurance for added protection

Leisure & Lifestyle:

  • Discounted gym memberships to support an active lifestyle
  • Travel insurance to help you explore with confidence
  • Access to home and technology vouchers
  • bYond card and a wide range of exclusive retail and lifestyle discounts

What Aftersales Jobs Are Available?

We have a diverse range of customer support and technical roles within the automotive industry. Whether you are an experienced professional or looking for your first step into aftersales, we may have the perfect position for you. Common vacancies include:

  • Service Advisor: Be the primary point of contact for customers, managing their service needs from booking to completion.
  • Senior Service Advisor: Take a leading role in the service department, mentoring team members and handling complex customer queries.
  • Workshop Controller: Oversee the daily operations of the workshop, ensuring efficiency and quality of work.
  • Parts Advisor: Manage stock and supply genuine parts to our technicians and customers.
  • Warranty Administrator: Process and manage warranty claims with precision and attention to detail.

Your Career Growth at Charles Hurst

Your development is our priority. We offer structured on-the-job training and clear career development pathways to help you achieve your goals. Whether you're starting your journey or advancing your expertise, a role in aftersales at Charles Hurst provides a dynamic, customer-focused environment where you can truly thrive.

Ready to apply? Click the button below to explore our current vacancies.

Frequently Asked Questions (FAQs)

What qualifications are needed for aftersales jobs?

Qualifications vary by role. For technical positions like a Workshop Controller, mechanical experience or relevant certifications are often required. For customer-facing roles like Service Advisor, strong communication skills and a customer-first attitude are key, with automotive experience being a plus but not always essential. We provide extensive training for many positions.

What career growth opportunities are available in aftersales at Charles Hurst?

We are proud to offer significant opportunities for career progression. An entry-level Parts Advisor could progress to a Parts Manager, while a Service Advisor could advance to a Senior Service Advisor, Workshop Controller, or even an Aftersales Manager. We support your growth with continuous training and development programmes.

Do I need previous experience in the automotive industry?

While previous experience is beneficial for many of our automotive service jobs, it is not always a requirement. We value transferable skills such as excellent customer service, problem-solving, and organisation. We encourage applicants from various backgrounds to apply, as we provide comprehensive training to help you succeed.

What kind of training is provided for aftersales roles?

Charles Hurst provides a blend of on-the-job training and formal learning opportunities. This includes access to prestigious manufacturer-accredited training schemes, ensuring your skills are up-to-date with the latest vehicle technology and service standards. We are committed to your ongoing professional development from day one.

 

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