To be eligible to join, you need to receive one of the following: 

-  Higher Rate Mobility Component of Disability Living Allowance (HRMC DLA) 
-  Enhanced Rate Mobility Component of Personal Independence Payment (ERMC PIP) 
-  War Pensioners’ Mobility Supplement (WPMS) 
-  Armed Forces Independence Payment (AFIP)

You will also need to have a minimum of 12 months remaining on your award. 

What’s included? 

A new car of your choice every three years

Insurance - for you and two named drivers

Servicing and maintenance

Full breakdown assistance from RAC - roadside and home recovery.

Annual car tax

Window and windscreen repair or replacement

60,000 mileage allowance over three years

Many adaptations at no extra cost


What’s not included?

There are a few items you will be responsible for:

Fuel and consumables, such as screen wash

Optional extras not fitted as standard

Some adaptions will require additional costs

An insurance excess will apply on any claim for loss or damage. 

This excess amount varies depending on the age and experience of the driver (full details can be obtained on application)

Any fines accumulated

Theft of, or damage to, personal belongings


The Motability Scheme online account

Perfect for both existing Motability customers and those new to the scheme, The Motability Scheme online account is designed to save you time and give you greater freedom in looking after your lease. It allows customers to

Click here to create your account

Why create an account?

There are a host of great features available in the online account, with many more coming soon:

  • Save your bank details to receive any payments or refunds such as the Good Condition Bonus, or End of Contract Bonus for scooter or powered wheelchair customers, by bank transfer rather than cheque

  • Easily check and update personal information such as your address and contact details, saving you time and providing peace of mind that everything is up to date

  • Find your managing dealer’s contact details – useful if you need to get in touch with them to arrange any servicing, maintenance or repairs

  • View key lease dates and important Scheme documents to help you stay organised throughout your lease

  • View, add or change named drivers during your lease and easily see the details of your insurance cover

  • If you are an existing customer car without an appointee, start your next application from home by updating your personal details and allowance information before you visit a dealership – allowing the dealer to dedicate more time to helping you choose your next car. 

  • If you’ve recently placed an order for a car or WAV, check the progress of your application and access the PIN, ready for delivery day

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