Glenn McCartney - Franchise Aftersales Manager
At Charles Hurst Renault, we ensure our customers are our number one priority. If you would like to discuss your experience with our Service Department please feel free to contact me directly using the links below.
Why Choose Us?
Because nobody knows your Renault like we do...
Trust, Transparency & Price Promise
Video Vehicle Health Check Demonstrations
Parts & Labour Warranty Available Up To 24 Months
Finance Options Available
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Our Aftersales Departments across Charles Hurst are open as normal to facilitate any Service and Repairs on your vehicle. This video showcases some of the changes our team have put in place to protect both our customers and our colleagues.
Renault Service Plans
Why choose a Renault Service Plan?
- Inflation-proof servicing
- Spread the cost in convenient monthly payments
- All scheduled servicing included
- Expert care from Renault-trained technicians
Service Plan for £13.99 per month*
| Vehicle Type | Customer Savings* |
| Petrol & Hybrid (3 years or 30,000 miles) | £325 |
| Electric (3 years or 48,000 miles) | £211 |
Over 3 years old - Vehicle Servicing
Under 3 years old - Vehicle Servicing
Pro Plus
Maintenance and Repairs
Trade Parts Offers
Genuine Manufacturer Servicing and Parts at Local Garage Prices.
At Charles Hurst Renault we are dedicated to providing you exceptional customer service when you book your car in for a service or repair with us. We offer a full range of after sales care including servicing, MOT's and accident repair, as well as stocking and fitting approved Renault parts in all of our dealerships based in Belfast, Newtownabbey and Newtownards.
Our skilled technicians use the latest diagnostic equipment and technology to ensure your car is running at its best between services. For your convenience, you can book in any make or model in for a service with us and all work carried out at an authentic Renault dealership is guaranteed for 1 year.
Our After Sales team have years of experience between them and are committed to giving you a hassle free experience when you book your car in for service or repair.
T&Cs, restrictions and exclusions apply.
Renault MOT
At Renault Charles Hurst MOT is part of our daily routine carried out using our Renault trained technicians, often while you wait, with access to our free wi-fi, newspapers and tea and coffee. But why not get your car serviced at the same time and maintain the main dealer service history? Booking an MOT and Service together saves you time and inconvenience and gives you total peace of mind for roadworthiness, safety, reliability of your vehicle and could save you future repair costs.
An MOT certificate confirms that at the time of the test, without dismantling, that the vehicle met the minimum acceptable road safety and environmental standards required by law. It does not mean that the vehicle is roadworthy for the life of the certificate. It isn’t the same as having your vehicle serviced and doesn’t check its general mechanical condition.The test does not cover the condition of the engine, clutch or gearbox.For this reason to give you total peace of mind after the MOT is completed Renault Charles Hurst will carry out a free Vehicle Health Check to check for leaks and report actual tyre tread depth and provide free advice on future maintenance needs, on your brakes for example which could save your money in the long run.
T&Cs, restrictions and exclusions apply.
Home Charger
Ordering and installing your home charger
One-stop shop
Order your home charger from your retailer when you purchase your new Renault.
Safe and reliable
Our certified installers ensure your charger is fitted according to UK regulations.
No stress installation
Complete a digital survey to check your home electrics and unit location.
Made in the UK
Andersen EV charge points are manufactured in the UK.
Our Charging Solutions
Andersen Quartz
From £999 including standard installation** and VAT
• midnight black aluminium finish
• 7kW power output
• premium design with cast aluminium construction
• design-led and discreet
• app-enabled^
• schedule charging, set tariff details, monitor energy usage, and lock remotely
• officially approved by Renault
• compatible with solar panels
• lifetime concierge aftercare service
*New vehicle Service Plans applicable for vehicles under 12 months old or before the 1st service (whichever comes first). The Service Plan covers the manufacturer’s minimum maintenance programme requirements for the term of the Service Plan purchased. The plan ends when the vehicle reaches the age or mileage limit as specified in the Service Plan purchased (whichever comes first). Service Plans do not cover wear and tear items such as (but not limited to) tyres, wiper blades or brakes. Find more at https://www.renault.co.uk/general-maintenance/service-plans.html
**A standard home installation is based on single phase electrics and includes:
• Installation of the charge point to wall or other permanent structure
• Surface mounted external cable clipped direct to wall surface
• The fitting and testing of electrical connections, protections, and equipment as required
• Make good all drilling and penetrations to walls
• Ensure connectivity for Smart functionality on the unit
• Customer demonstration of unit, controls and mobile application
• Transport of unit from storage to customer property along with all required installation materials
• Up to 15 metres of cable, run and neatly clipped to the wall between the electricity supply meter or distribution board and the charging point
• Compliant to latest wiring regulations
• Plastic conduit/trunking to conceal interior wiring.
An electrical certificate will be issued to the Customer within 1 week of the installation following an internal checking and auditing process.
If applicable, installer will also claim any grant monies directly with OZEV on the Customer’s behalf.
^To use Andersen app you need a smartphone with compatible iOS or Android operating system. Download the free Andersen app and create an account. For further information, visit https://andersenev.com/pages/andersen-app-1