Transparent Pricing

At Lookers, we care about our customers and want to ensure that the price you see is the price you pay. This is why we're proud of our transparent pricing policy. 

What is transparent pricing?

Transparent pricing simply means honest, straightforward pricing. All of our cars and vans are offered at the best price possible, this means no haggling or hassle for you.

Our pricing policy

We regularly check our prices against the market to ensure our prices are competitive so we can pass on the very best deals to you, our customers. At Charles Hurst, you can be confident that you are getting the best value for your money. 

Should you find the same used car or van for less within 14 days of purchase we will refund the difference.

How do I claim?

If you find the same used car or van for less within 14 days of purchase, please get in touch with our Customer Service and Complaint Resolutions Team. Written confirmation of the quote will be required, or the vehicle must be visible on the competitor website.

Tel: 0191 298 1425 Email: transparentpricing@lookers.co.uk

Terms & Conditions

The comparison vehicle must be a like for like model and manufacturer, in a similar condition, the same colour or colour category, with a similar specification and mileage. The vehicle must be from a franchised dealer.