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Excellent customer service from Declan Magill - from the point of entering the showroom to picking up a new car just 2 weeks later. Declan was very personable and very efficient explaining the process and communicating with me regularly. Thanks, Declan

Myself and my partner have purchased 4 cars from Charles Hurst over a period of 8 years. With each year that passes I forget how horribly incompetent the service and sales team are. Never again. Most recently, I had to hand a car back (countless faults and issues) and buy a more expensive replacement (my trade in was already sold on). I’m thousands of pounds out of pocket due to Charles Hurst being unable to diagnose faults, fix faults, reply to emails/phone calls, taking days off work etc etc. I have had my replacement car for 5 months now and have just forked out another £300 due to brakes being installed improperly.

From start to finish the process was so easy, experience was second to none, was dealing with David o Callaghan who I have to say was fantastic so knowledgeable with his Audi expertise and sales experience a pleasure to do business with tks again

For the 1st time in 7 years of dealing with Charles Hurst Jeep I actually felt listened too. The new man in charge Robert was very professional, understanding and helpful. Before this I would've never recommended going to Charles hurst Jeep going on past experience. Now I've been considering looking at another Jeep purchase. 👍

I have been wanting a smaller car for some time now and the Kia Picanto caught my eye. Lloyd was very helpful and knowledgeable about the Picanto. I wasn't sure about the colour but he really "sold " it too me. He's right! The "Honey Bee" colour does grow on you! Lloyd has a great personality and is very easy to talk to (and ask questions!) An easy 5 stars to give.

My Second purchase from Yamaha at Charles Hurst, I am now the owner of a lovely XSR 700. I recently returned to Ken and the team to select my first big bike following my previous experience back in August 2023, when I purchased the smallest member of the XSR family. Full test now completed and with an array of choices to considerer from I had no hesitation returning to Yamaha or recommending Ken and the team. Great job👍

Great experience buying my first car! Daniel Hill was very helpful and very pleasant. Car was also presented beautifully

Bought a car from them this month. Dina was very helpful and friendly. Explained all the options I had very clearly. Thanks Dina👍

Was in with john was so helpful help us pick are new car highly recommended him very happy

I wanted a smaller car, easier to park, than my Kia Nero, which was lovely, but just too big for me. Michael was a great help. He showed me some options, and when I chose the car I wanted, he worked it out with his boss to get me a better, younger version with more bells and whistles than I had dreamed of being able to afford for very little more than I was going to pay for my modest older car choice. I felt well looked after, made comfortable in what could have otherwise been a very stressful experience. Michael helped me through the paper work and I ended up with a fantastic little motor, that I feel suits my needs perfectly. Well done and thanks.